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Privacy Policy

Data Controller / Контролер / Titolare: B2B Agency (LLC “BI TO BI AGENCY”), Ukraine
Email: info@b2b-agency.cc
Website: https://b2b-agency.cc

1. About this Privacy Policy

This Privacy Policy explains how B2B Agency (LLC “BI TO BI AGENCY”) collects, uses, stores and protects personal data when you visit b2b-agency.cc or contact us through the website.

The website is intended mainly for business and professional enquiries. We aim to collect only the information reasonably necessary to operate the website, respond to enquiries and protect the website from misuse.

2. Personal data we may collect

We may collect the following categories of personal data:

  • Contact form data: your name, email address, telephone number (if requested or provided), company information, the content of your message, and any other information you choose to include.
  • Form and technical metadata: the page from which the form was submitted, submission date and time, IP address, browser and device information, where this information is recorded by the website, hosting environment or form plugin.
  • Website technical data: server logs, IP address, browser type, device type, operating system, requested pages, error logs and similar information required for website security and technical operation.
  • Consent and preference data: your cookie or analytics consent choices, where a consent mechanism is used.

3. Contact form and Fluent Forms

The contact form on this website is powered by the Fluent Forms plugin for WordPress. When you submit a form, the information you enter is sent to info@b2b-agency.cc so that we can review and respond to your enquiry.

Fluent Forms normally stores submitted entries in the website’s WordPress database. Unless entry storage is disabled in the website configuration, a copy of your submission may therefore be stored in the website database in addition to being sent by email.

Please do not submit confidential, sensitive or special-category personal data through the contact form unless it is genuinely necessary for your request.

4. Why we use your personal data and our legal bases

We process personal data only when we have a lawful reason to do so. Depending on the circumstances, we may rely on the following legal bases:

  • To respond to your enquiry, prepare a proposal, discuss potential cooperation or take steps before entering into a contract – performance of a contract or steps at your request before a contract, and/or our legitimate interest in responding to business enquiries.
  • To maintain website security, prevent abuse, diagnose technical issues and protect our systems – our legitimate interests in operating a secure and reliable website.
  • To comply with legal, accounting, regulatory or governmental obligations – compliance with a legal obligation.
  • For optional analytics or other non-essential tracking, where introduced – your consent, where consent is required by applicable law.

5. Google Tag Manager

We may use Google Tag Manager (“GTM”) to manage website tags. GTM is a tag-management tool and does not itself determine the purposes for which other analytics or marketing tools process data. The types of data collected through GTM depend on the tags that are actually configured and activated.

At the time of this Privacy Policy, we do not plan to use the website for advertising profiling or remarketing. If analytics, advertising or other non-essential tags are added later, we will update this Privacy Policy and, where required, activate such tags only after the visitor has provided the relevant consent.

Google may process limited diagnostic and standard HTTP log information in connection with the operation of Google Tag Manager. Additional Google services, if later enabled through GTM, may process further information according to their own settings and privacy terms.

6. Cookies and similar technologies

The website may use strictly necessary cookies or similar technologies required for basic functionality, security, language preferences or consent management.

Google Tag Manager itself may be used to load other tags. Those tags may use cookies or similar technologies. Non-essential analytics or advertising cookies, if introduced, will be used only in accordance with applicable consent requirements.

Where a cookie banner is displayed, you can use it to accept, reject or adjust optional cookie categories. You can also manage cookies through your browser settings.

7. Who may receive your data

We do not sell personal data. Personal data may be available only to persons and service providers who need it for the purposes described in this Policy, including:

  • authorised B2B Agency personnel responsible for handling enquiries and website administration;
  • our website hosting and IT service providers;
  • our email service provider;
  • Google, if Google Tag Manager or other Google services are enabled;
  • professional advisers or public authorities where disclosure is legally required.

8. International data transfers

Some service providers may process data in countries different from your own. Where applicable law requires specific safeguards for international transfers, we will use the transfer mechanisms and contractual safeguards required by that law.

If additional third-party analytics, marketing, embedded content or cloud services are introduced, this Privacy Policy should be updated to reflect the relevant providers and transfer arrangements.

9. How long we keep personal data

We generally keep contact-form submissions and related correspondence for up to 12 months after the last substantive communication, unless a longer period is necessary for an ongoing business relationship, a contract, legal claims, accounting requirements or another legal obligation.

Technical logs are normally retained for a shorter period determined by operational and security needs or by our hosting provider. If form entries are stored in WordPress, they should be deleted in line with the same retention principles.

We may anonymise information so that it can no longer be linked to an identifiable person. Anonymised information may be retained for statistical or operational purposes.

10. Your privacy rights

Depending on where you are located and which data-protection laws apply, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, data portability, or to object to certain processing.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You may also have the right to lodge a complaint with the competent data-protection supervisory authority in your country.

To exercise your rights, email info@b2b-agency.cc. We may need to verify your identity before completing a request.

11. No automated decision-making

The website is not intended to make decisions about you based solely on automated processing and we do not use the contact form for automated profiling.

12. Children

This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children through the website.

13. Security

We use reasonable technical and organisational measures to protect personal data against accidental loss, misuse, unauthorised access, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

14. Third-party links

The website may contain links to external websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy notices before providing personal data to them.

15. Changes to this Privacy Policy

We may update this Privacy Policy when the website, its tools or applicable legal requirements change. The current version will be published on this page with an updated effective date.

16. Contact

For privacy questions or requests relating to your personal data, contact:
B2B Agency (LLC “BI TO BI AGENCY”)
Email: info@b2b-agency.cc
Website: https://b2b-agency.cc